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Terms and Conditions
1. General Provisions
The online store available at ahbeauty.co.uk is operated by Aha Nails.
- Registered Office: 103 Southfield Road, Thorne, DN8 5PD, United Kingdom.
- Physical Shop Address: Unit 5, Finkle Street, Thorne, Doncaster, DN8 5TW. By placing an order, the customer accepts these terms and conditions.
2. Orders and Payments
- Orders are accepted via the website 24/7.
- We offer a wide range of secure payment methods, including: PayPal, Apple Pay, Google Pay, Credit/Debit Cards, and Direct Bank Transfers.
- All prices are shown in GBP and include all applicable taxes.
3. Delivery
- We ship orders within the UK via Royal Mail and other reputable couriers.
- Delivery times usually range from 1 to 4 working days from the date of dispatch.
- Shipping costs are calculated and displayed at the checkout.
4. Returns and Cancellations
- Customers have the right to return products within 14 days of receipt without giving a reason.
- Returns Address: To ensure secure delivery, please send all returns and correspondence to: 103 Southfield Road, Thorne, DN8 5PD.
- Hygiene Policy: Due to the nature of our products, items such as nail polishes, gels, and liquids can only be returned if they are unopened, unused, and remain in their original, sealed packaging.
- The cost of return shipping is the responsibility of the customer.
5. Complaints and Contact
- If you receive a damaged or incorrect item, please contact us immediately at info@ahbeauty.co.uk.
- We aim to resolve all issues and complaints within 14 days.